Frequently Asked Questions

Questions we often hEAR

If your questions aren't answered below, please Contact Us!

What locations do you serve?

We currently serve everyone in California, Missouri, and Florida.

Do you see patients in person?

Everything is done virtually. We are set up to meet with and evaluate our patients via virtually. We use a HIPPA compliant video meeting room to assess patients. Through this media, we are able to conduct in-depth functional medicine consultations.

Do you take insurance? 

No, we do not accept any insurance. Insurance companies generally cannot reimburse for an hour visit since most primary care models are based on 10-15 minute visits. If you are reading this, you probably are in need of more than a 10 minute office visit. That being said, most FSA and HSA reimburse are accepted but this is based on your individual plan. You will receive a superbill at the end of each visit that you can send to your insurance for reimbursement as an out-of-network provider or send into your FSA or HSA  to receive compensation. We do not guarantee that any party (insurance, FSA or HSA) will provide any reimbursement.

 

Can you order labs? 

Yes, we order any labs that are medically needed for your complete care. This includes routine labs as well as specialty labs.

Can I afford this program? 

First, we are transparent about our pricing and you can see all fees here. Most FSA and HSA are accepted but this is based on your individual plan. You will receive a Superbill at the end of each visit that you can submit to your insurance for possible reimbursement as an out-of-network provider.

Opting to have higher deductible insurance and therefore lower monthly insurance costs can afford you the option to spend money on integrative medical care outside of traditional medical practices

Do you replace my primary care physician?

No. We want you to have “boots on the ground” for yearly in-person general physicals and in case the need should arise where you need an in-person exam for acute medical care.

Do you see patients for emergencies?

We are not for emergencies. If emergencies arise, you will still have to call your primary care doctor, visit your nearest Urgent Care or Emergency Room.

Will I only work with a physician? 

We have a team designed to serve you. You initially work with a physician and depending on your needs we curate a team of health coaches, dietitians, and functional medicine practitioners to create a customized and comprehensive care plan.

Who is on the team? 

You initially work with a physician and depending on your needs we curate a team of health coaches, dietitians, and functional medicine practitioners to create a customized and comprehensive care plan.

What is the cost of the program? 

Functional medicine with a focus on gut health, hormones and preventative care - first visit is 60 minutes ($700), the second visit 30 minutes ($350), most follow up visits are 15 minutes ($175). Focus on Preventative medicine package that includes two doctor visits and an advanced set of labs ($1900).

What are the next steps and how do I get started? 

To get started  – Register here and our new patient coordinator will reach out to you soon.

What is Superbill? 

A Superbill is used by doctors to provide the information needed for creating claims that are submitted to your insurance